| Stage |
Policy and Procedure |
| Grade Appeal Policy |
- Students reserve the right to submit the petition to the respective department chairperson to review their grades and recheck exam answer scripts within a one-month period after the grades have been officially announced by the University Registrar (UR)
- Appropriate action will be taken by the chairperson to ensure accuracy, fairness, and transparency in grading.
- Should the need arise, a committee may be appointed by the chairperson or the Dean to investigate the case and recommend necessary action.
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| Initial Review Procedure |
- First, the chairperson informs the student to discuss the assessment with the concerned instructor to understand the grading criteria, verify the grade, and resolve any misunderstandings or errors in grading.
- If the instructor determines that a given grade is subject to change and the grade is already officially announced by the UR, a grade change form, with verified reasons and evidence, must be submitted by the instructor,
approved by the chairperson, and endorsed by the Dean.
- The complete grade change form is submitted to the UR to change the
student’s grade in the AU grading system.
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| Formal Review Procedure |
- If the issue is not resolved through the initial review, the student may file a further appeal with the chairperson, including a detailed explanation of the concerns and any supporting evidence.
- The chairperson appoints the committee consisting of the faculty who is not involved in the initial assessment.
- The committee reviews the appeal, the students’ work or exam answer scripts, and the grading criteria, as well as compares the answer scripts of other students to ensure that the grading criteria is consistent and fair.
- The students may be invited to explain their case in person.
- The committee decides and informs the result and explanation of the finding to the student, verbally or written.
- If the instructor determines that a given grade is subject to change and the grade is already officially announced by the UR, a grade change form, with verified reasons and evidence, must be submitted by the instructor, approved by the chairperson, and endorsed by the Dean.
- The complete grade change form is submitted to the UR to change the student’s grade in the AU grading system.
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